Monday, October 20, 2008

Franklin gets "the boot"


The doctor decided to put Franklin in a boot instead of a cast. This is a good thing! Franklin can put pressure on his foot, but he is supposed to stay off of it as much as possible...and no "running or jumping!" We'll have to keep reminding Franklin of this over the next few weeks as his foot feels better. :-)
After deciding to put him in a boot the nurse came in and told me our insurance would not pay for the boot through them. So, they gave me the name of another company our insurance would accept along with a phone number and contact person. I called as soon as we got out of the office and no one answered. I called a little while later and was told that we could get it in our town in two weeks. Two weeks??!! No, that's not going to work. So, I told the lady I would drive to Rockledge (30 minutes away), but she said the guy wouldn't be back to work until next Monday, and they don't have the boot in that size in stock, so he would order it. What??? So, I'll wait until next Monday, and then wait for him to order it, and then drive 30 minutes to pick it up when my doctor's office has one sitting in their closet, but my insurance won't pay for it? I don't have time for this! So, I drove back to the doctor's office, told them I would personally pay for the boot and work it out with my insurance company, they put it on Franklin's foot, and we were all happy...$131 later. Alright Health First...work with me here...you are going to pay, aren't you?

2 comments:

Jamey & Angela Moore said...

Ah the joys of insurance..sound like what I am dealing with having TNCARE...Hope Franklin is doing well and adjusting to it. Love ya...

Pegsy said...

Yikes, what a hassle! I'm glad you got it worked out - at least temporarily...

This is Peggy K. by the way! :-) I can't remember if I've been on your blog before, but I saw your comment on Jennifer's blog today and wanted to stop by! Can I add you to my blogroll? Stop by my blog sometime - I just posted pics of our new house!